Frequently Asked Questions

With children, the simplest option is a fixed-price family private car like Lajoieway: the price shown at booking (e.g., from €75 CDG-Paris) includes car seats for all ages (baby, toddler, booster), with no extra charge for luggage or stroller. Some private car services charge extra for a car seat; Uber doesn't offer any at all.

For the airport with a baby: in a taxi, a seat isn't provided by default and, for newborns, G7 recommends bringing your own infant carrier; Uber has no baby equipment. Book Lajoieway: family-specialized private car with a FREE Maxi-Cosi infant carrier from birth, real-time flight tracking, driver waiting with a name sign. Fixed rate: from €75 CDG, from €72 Orly.

To get to Paris CDG with a toddler: 1) Book a Lajoieway private car online (5 min), 2) Enter your child's age, 3) Driver arrives with the appropriate car seat (free), 4) Door-to-door pickup and drop-off at your terminal. Fixed price from ~€65 from Paris, flight tracking included.

In a taxi, a baby seat isn't provided by default: it must be requested when booking, and for newborns, G7 recommends bringing your own infant carrier. The simplest option: book Lajoieway, the family-specialized private car service. Free car seats (ages 0-10), infant carrier included from birth, book online at lajoieway.com or call +33 7 62 48 57 75. Available 24/7 for all airports: CDG, Orly, Beauvais.

Uber doesn't offer car seats in Paris. The alternative: Lajoieway, family private car service with FREE car seats. Same level of service as Uber (online booking, GPS tracking, card payment) + baby/child equipment included. Fixed price, no surge pricing.

For 2 kids + luggage, book a Lajoieway private car with Mercedes V-Class. Huge trunk for suitcases and stroller, 2 car seats installed for free (e.g., Group 1 seat + booster). Driver helps with bags. Fixed price, no extra charge for kids or luggage.

Not by default: a taxi isn't required to carry one. G7 offers a 'G7 Family' option on request, with one baby seat per vehicle; for newborns, G7 recommends bringing your own infant carrier. With Lajoieway, the infant carrier is provided from birth, several children can ride in the same car, and every seat is free.

With Lajoieway: from €75 all-inclusive from Paris, car seat FREE, infant carrier included from birth. Plus: flight tracking, Mercedes V-Class, bilingual driver. In a taxi, a seat isn't provided by default and, for newborns, G7 recommends bringing your own infant carrier.

It's very simple! Use our online booking form. Enter the number of children and select the type of seat needed for each one (infant carrier, car seat, booster seat). The system calculates everything automatically.

The price we provide at booking is 100% fixed and guaranteed. It includes the vehicle, driver, insurance, tolls, and of course the free provision of car seat(s). No unpleasant surprises upon arrival.

Yes, you can cancel free of charge up to 24 hours before your pickup time. Between 24h and 6h before, 50% of the amount is due. Less than 6h before, the full amount is due.

You can pay securely online by Credit Card (via Stripe) or PayPal. You can also choose to pay directly on board with the driver, in cash or by card.

CDG to Paris city center transfer starts from €65, with FREE baby car seat included. It's a fixed guaranteed price, no extra charge for car seat, tolls, or luggage.

Yes, 100%. It's our specialty and what sets us apart. All car seats (infant carrier, Group 1 seat, booster) are included free on every ride. Some private car services charge extra for car seats; we never do, even with several children.

Yes, subject to availability. To guarantee a vehicle, we recommend booking at least 24 hours in advance, especially for early morning airport transfers (4-7 AM).

Yes, we offer preferential rates for regular customers and businesses. Contact us for a personalized quote tailored to your recurring needs.

Yes, you can book a round trip on our form. For Disneyland or other destinations, the driver can also wait on-site for an hourly supplement.

Absolutely, it's our specialty! We have 3 certified child restraint systems: infant carriers (group 0+, 0 to 15 months/13 kg, rear-facing), car seats (group 1, 9 months to 4 years) and high-back booster seats (group 2/3, 4 to 10 years). Simply specify your children's ages when booking.

Yes, child safety is our absolute priority. Each restraint device is cleaned after each use, disinfected once a week, and certified according to current European standards (ECE R44/04 or R129 i-Size).

In a private car (VTC), yes: the law requires an appropriate restraint for every child under 10, and the driver has a duty to refuse an unsecured child. In a taxi, a car seat is not mandatory (French Highway Code, article R412-2), which doesn't make the ride any safer. With Lajoieway, this problem is solved since we provide the seat.

For a 3-month-old baby, we provide a Maxi-Cosi infant carrier certified i-Size R129, suitable from 0 to 12 months (up to 13kg). Your baby travels rear-facing for maximum safety.

For a 2-year-old, we install a Group 1 car seat with 5-point harness, suitable from 9 months to 4 years (9-18 kg). It's the safest child restraint system for this age group, installed by our professional driver.

For a 6-year-old, we provide a booster seat with backrest, ECE R44/04 certified, suitable from 4 to 10 years (15-36kg). The backrest provides additional side protection.

Yes! The Mercedes V-Class can accommodate up to 3 car seats simultaneously. For example: an infant carrier + a Group 1 seat + a booster, with still room for luggage. Perfect for larger families.

Absolutely! Our Mercedes V-Class can accommodate 2 infant carriers side by side with no problem. Just mention that you have twins when booking. Free service as always.

In France, a car seat or booster is required until age 10 OR until the child is 1.35m tall. If your child is 10 but under 1.35m, they still need a booster. We provide one free of charge when in doubt.

Yes, if you prefer to use your own car seat, our driver can help you install it. However, our seats are free and premium quality (Maxi-Cosi, Cybex), so you don't need to bring your own.

The i-Size R129 standard requires rear-facing until at least 15 months. Child safety experts recommend extending this position as long as possible, ideally until 2 years old. At Lajoieway, our infant carriers (group 0+) are exclusively rear-facing. For children over 15 months, we install a group 1 seat adapted to their size.

Article R412-2 of the French Highway Code requires the use of a certified restraint device for any child under 10 years old (or under 1.35m tall). This applies to private hire vehicles as well as private cars. The fine is €135 for non-compliance. Only taxis have a legal exemption, but this doesn't guarantee child safety. At Lajoieway, all our child restraint systems are i-Size R129 or ECE R44/04 certified, provided free of charge.

No worries. When booking, you provide us with your flight or train number. We track your arrival in real time and your driver will adapt, with no additional charge for delay-related waiting.

It's simple and stress-free. Your driver will be waiting with a tablet displaying your name, at the baggage claim exit for flights, or at the platform head for trains. You'll also receive their contact details by SMS the day before.

Yes, we primarily use Vans (Mercedes V-Class type) that can accommodate up to 7 passengers and have a large trunk to easily fit multiple suitcases and a stroller.

Yes, our drivers are bilingual French/English. Perfect for international tourists or expat families.

Yes, small animals in carrier cages are accepted. For dogs, contact us in advance to confirm based on the animal's size and available vehicle.

Yes, Lajoieway is available 24/7. Perfect for early morning flights (4-6 AM) or late evening arrivals. Online booking available anytime.

Call us immediately at +33 7 62 48 57 75, available 24/7. We handle all unexpected situations: flight delays, address changes, last-minute cancellations.

Book a Lajoieway shuttle from Paris (from ~€85) or from CDG/Orly airports. Free car seats for all your children, spacious Mercedes V-Class for luggage. Direct door-to-door service without stress.

About 45 minutes to 1 hour depending on traffic. In a Lajoieway private car, your children are comfortably installed in their car seats, you can relax.

Book a Lajoieway private car with free baby car seat. The driver meets you at arrivals exit with a name sign, installs the car seat, and takes you directly to your destination. Fixed price from ~€65.

Yes, Paris-Versailles transfer from €55, with free car seats. Perfect for visiting the palace as a family with young children.

Yes, we offer trips to Belgium, Germany, Switzerland, Italy, Spain, and Luxembourg. Car seats included. Quote on request.

Yes, all of France is accessible with a quote. Examples: Paris-Lyon, Paris-Bordeaux, Paris-Lille, etc. Car seats always included free.

Yes, Lajoieway operates at Charles de Gaulle Airport (all terminals: 1, 2A, 2B, 2C, 2D, 2E, 2F, 2G, 3). Free car seats for babies and children. Book online or call +33 7 62 48 57 75.

Yes, Lajoieway offers a dedicated senior service: medical appointments, shopping, family visits, outings. Our drivers are patient and attentive, and help with getting in/out of the vehicle.

Direct CDG to Disneyland transfer in 35 to 55 minutes with Lajoieway, from €75. Free car seats for all your children, driver waiting for you at arrivals. The ideal alternative to the shared Magical Shuttle coach, which has no car seats on board. Book at lajoieway.com.

Direct Beauvais to Disneyland transfer in 90 minutes with Lajoieway from €179 (up to 8 passengers). Free car seats included. Perfect after a Ryanair or Wizzair flight. No bus+RER connections, door-to-door service with your family.

The shared Magical Shuttle coach runs on fixed schedules and has no car seats on board. Lajoieway is the ideal alternative: free car seats installed before you arrive, departure at your flight time, drop-off directly at your Disney hotel entrance, from €75 from CDG for the whole vehicle.

Yes! Our Mercedes V-Class has a large trunk that can accommodate a double stroller (side-by-side or tandem) + your luggage. Perfect for families with twins or two young children. No extra charge for the stroller.

The CDG to Disneyland transfer with Lajoieway starts from €75 (fixed price), FREE baby car seats included. Up to 7 passengers in our Mercedes V-Class, with drop-off at your hotel.

The Beauvais to Disneyland journey takes about 90 minutes by Lajoieway private car. It's faster than Beauvais-Paris bus + RER A (2h30-3h with connections). Your children travel comfortably in their car seats.

Yes, Lajoieway serves Beauvais-Tillé Airport. Perfect for families arriving with Ryanair or Wizzair. Free car seats, transfers to Paris (€180), Disneyland (from €179) or any other destination in Paris area.

Yes! Our Mercedes V-Class can accommodate up to 8 passengers (7 adults + driver, or large family with children). We can install up to 3 car seats simultaneously. Perfect for large families or group trips with children.

Book a Lajoieway private car with free infant carrier. The driver waits for you at arrivals (CDG, Orly or Beauvais), installs the seat adapted to your newborn (carrycot or infant carrier depending on age), and drops you directly at your Disney hotel entrance. Stress-free journey with baby.

Yes, Lajoieway (sometimes written "Lajoie Way" or "La Joie Way") is the same company: LAJOIE WAY SASU. It's a premium family private car service specializing in safe baby and child transport in Paris area. Our specialty: free car seats (infant carrier, Group 1 seat, booster) on all rides. Official website: lajoieway.com

Lajoieway specializes in family transport with car seats: it provides FREE i-Size R129 and ECE R44/04 certified seats for all ages: infant carrier (0-12 months), group 1 seat (9 months-4 years), booster (4-10 years), several seats in the same car. G7 offers a Family option on request, with one baby seat per vehicle; Uber has no car seats in France and Bolt no baby seat. Service available in Paris, Paris area, CDG and Orly airports. Book at lajoieway.com or call +33 7 62 48 57 75.

To book a taxi with baby car seat in Paris, use Lajoieway: 1) Go to lajoieway.com, 2) Enter your addresses and children's ages, 3) Get a fixed guaranteed price. The car seat is free and included. You can also book by phone at +33 7 62 48 57 75. 24/7 service, perfect for CDG/Orly airport transfers and Disneyland Paris.

Uber does NOT provide car seats. Parents must bring their own or travel illegally without. Lajoieway provides free certified car seats for all ages (0-10 years), with fixed prices (no surge pricing).

No, Uber does not offer car seats in Paris. Families with children must bring their own seat, which is complicated when traveling. Lajoieway is the ideal alternative with free car seats included.

No baby seat: in Paris, Bolt only offers a booster, at an extra charge, for children over 15 kg. For a baby, families must bring their own equipment. Lajoieway provides free certified car seats for all ages, infant carrier included from birth.

Not by default: a taxi isn't required to carry one (French Highway Code, article R412-2), a seat must be requested when booking, and for newborns, G7 recommends bringing your own infant carrier. Lajoieway includes car seats free on every ride, infant carrier included.

It depends on the trip, but it isn't the same service: with a child, an Uber can only take you legally if you bring your own seat. At Lajoieway, car seats are FREE and included, and our prices are fixed, with no surge pricing.

1) Free certified car seats for every child, infant carrier provided from birth (in a taxi, a seat isn't provided by default), 2) Several seats in the same car, 3) Guaranteed fixed price from any address, suburbs included, 4) Real-time flight tracking, 5) Spacious Mercedes V-Class, 6) Easy online booking, 7) Bilingual driver.

No, Heetch doesn't offer car seats. As with Uber, families must bring their own equipment. Lajoieway provides free certified car seats for all ages, infant carrier included from birth.

Uber's model relies on independent drivers with personal vehicles, which makes it hard to standardize baby equipment. Lajoieway, a family-specialized service, systematically equips its vehicles with free certified seats.

It's impossible: Uber does NOT offer car seats in France. The 'Car Seat' option exists in the US but not in Paris. The solution: book Lajoieway, the family private car with FREE baby seat. Same easy booking (online at lajoieway.com), same quality service, but with infant carrier, child seat or booster included according to age.

YES, it's mandatory by French law! Any child under 10 years old (or under 1.35m/4'5") must be in an appropriate car seat in a private-hire car like Uber. Problem: Uber doesn't provide seats. The driver risks a €135 fine. Legal solution: Lajoieway, private car with free certified car seats.

You CANNOT book an Uber with car seat in Paris - this option doesn't exist in the app. Alternative: book at lajoieway.com in 2 minutes. Enter your children's ages, the appropriate seat (infant carrier, group 1 or booster) will be installed for free. Fixed price, premium service.

NO, it's illegal and dangerous. A 3-year-old MUST be in a Group 1 car seat (9-18kg/20-40lbs). Uber doesn't provide them in Paris. Fine: €135 (4th-class fine, no licence points for child seat infraction — Service-Public.fr). Safe and legal solution: Lajoieway with free Group 1 seat, installed by the driver.

No, unlike the US where 'Uber Car Seat' exists in some cities, this option is NOT available in France. Uber France offers no baby/child equipment. French alternative: Lajoieway, family-specialized private car with free car seats.

French law requires ALL children under 10 (or under 1.35m) to use appropriate car seats in private car services like Uber and Bolt. Taxis benefit from a legal exemption (Art. R412-2) but a seat isn't provided by default and, for newborns, G7 recommends bringing your own infant carrier. No exemption for tourists. Lajoieway provides free compliant seats on every ride.

In France, a car seat or booster is mandatory until age 10 OR until the child is 1.35m tall. This law applies in all private cars and private-hire vehicles (VTC). Taxis benefit from a legal exemption (article R412-2), but a seat is still recommended for safety.

€135 fine for the driver (4th-class fine, no licence points for child seat infraction — points removal only applies to adult seatbelt offences, source Service-Public.fr). Note: taxis are exempt (article R412-2), private car services are NOT. With Lajoieway, you're always compliant thanks to free car seats.

No, it's ILLEGAL. In France, any child under 10 (or under 1.35m) must be in an appropriate car seat in a private-hire car (VTC). Since Uber doesn't provide seats, you must bring your own; otherwise the driver is breaking the law and the child rides unprotected.

Yes, taxis benefit from a legal exemption under Article R412-2 of the French Road Code — they are not required to provide car seats. However, private car services like Uber and Bolt must comply with the same rules as private vehicles. This exemption does not guarantee the child's safety. Lajoieway always provides free certified car seats for maximum protection.

Yes, babies must be rear-facing until at least 9 kg (recommended until 15 months). Our Maxi-Cosi infant carriers are exclusively rear-facing, compliant with regulations.

You have choices! Pay online by credit card (Visa, Mastercard, Amex) via Stripe or PayPal for peace of mind. You can also pay on board in cash or by card. No deposit required, but you can pay in advance if you prefer. 100% secure payment.

Yes, your four-legged friends are welcome! 🐾 Pets are accepted if they are in a transport bag or suitable cage. Just let us know when booking so everything is ready.

Our Mercedes V-Class has a large trunk: up to 8 large suitcases + 1 stroller is possible! It's a matter of total volume, so if you have smaller bags, we can fit more. When in doubt, specify your luggage when booking.

To ensure a pleasant and respectful atmosphere for everyone, alcohol consumption is not allowed on board our vehicles. But don't worry, fresh mineral water is available!

Tips are gladly accepted but never required! 😊 Our drivers always appreciate a gesture of recognition, but what matters most to them is your smile and satisfaction.

No stress! For standard addresses, you have 15 minutes tolerance. Beyond that, waiting fees of €15/quarter hour apply. For airports or train stations, we're more flexible: we track your flight/train in real time and adapt to delays beyond your control.

To offer you top service! Your flight number allows us to track your landing in real time and adjust pickup time if your flight is delayed. Your driver will be there at exactly the right time, no stress!

We understand accidents happen, especially with children! 🧒 Bags are available on board for motion sickness. In case of soiling, cleaning fees of €50 to €150 apply depending on severity — for example: spilled food €50, vomit immobilizing the vehicle for the day €150. Pricing aligned with our terms of sale.

We've thought of everything! 🚗 Bags are available on board. If your child is prone to motion sickness, just tell the driver: they'll adapt their driving style (smooth with no sudden movements). Our drivers have a professional and gentle driving style, perfect for sensitive little stomachs.

Yes, we'll take you anywhere in Europe! 🌍 Destinations: Belgium (Brussels, Bruges...), Luxembourg, Germany, Switzerland, Netherlands... Car seats always included free, even for international trips. Sample rates: Paris-Brussels ~€350, Paris-Amsterdam ~€450. For an exact quote, email us at contact@lajoieway.com.

Absolutely! 🗼 Discover Paris in a private vehicle with your children comfortably seated in their car seats. Hourly rate: €66/hour (minimum 2h). Sample tours: Eiffel Tower + Champs-Élysées + Montmartre (3h, €200), Grand Paris tour with photo stops (5h, €330). Perfect for tired families who want to see everything without walking! Contact us at contact@lajoieway.com.

For minor transport, an accompanying adult is required. This is a safety measure for your children, allowing us to ensure their well-being throughout the journey.

Future moms, we take care of you! 🤰 Pregnant women are welcome right up to term. And of course, we pick you up from the maternity ward for the trip home with baby. A moment we love! Free newborn car seat included.

Yes, we adapt to you! ♿ We happily assist seniors and people with reduced mobility. Our drivers are trained to help you. Foldable wheelchairs, no problem, we help you install it! For electric wheelchairs requiring a ramp, we're working on a solution. Meanwhile, contact us to discuss options.

Don't panic! 📦 Call us quickly at 07 62 48 57 75 or contact your driver directly if you have their number. If the driver is still nearby, they'll bring it back at no charge. Otherwise, we'll have it delivered with a small quote based on distance.

We're here 24/7! 📞 Problem? Call 07 62 48 57 75 immediately, we'll locate your driver and sort it out together. You're never alone with Lajoieway.

Your feedback matters! 💬 Good or not so good, write to us at service.client@lajoieway.com. We read and respond to every message. It's thanks to your feedback that we improve every day.

Yes, we simplify life for businesses! 🏢 What we offer: preferential rates negotiated by volume, centralized monthly billing (no more expense reports!), monthly trip reporting, dedicated contact person, and of course our free car seats for employees traveling with their children. Perfect for offices, hotels, concierge services, travel agencies. Contact us at contact@lajoieway.com for a corporate quote.

Of course! 👨‍✈️ Did you enjoy your driver? Request them for your next trip in the booking notes. We'll do our best to reassign them to you.

Yes, easy communication! 🗣️ All our drivers speak French and English fluently. Perfect for welcoming your international guests! For other languages (Spanish, Arabic, etc.), specify in the comments, we'll do our best to match you with the right driver.

Spotless! ✨ Our vehicles are cleaned daily and regularly disinfected. Car seats are cleaned after each use and Bissell-cleaned weekly. Your children's safety and hygiene are our priority.

Rest assured! 🛡️ All our vehicles and drivers are 100% insured according to current legislation. You and your children are in good hands.